Sometimes clients want the services you offer provided in a different format or manner.
Yesterday, my clients wanted information about negotiating deals delivered in a way they could ask questions. They needed real time answers tailored to their most pressing needs. Instead of
a big production and well-delivered speech, they wanted a fireside chat with key stakeholders.
❓What have you adjusted to better meet a client’s current situation?
❓Where have you asked someone to provide their services differently to fit your needs?
❓When has changing a method not worked well, either as the provider or the recipient?
As long as our conversation involves negotiation, leadership, dispute resolution, or strategic communication, I’m good with whatever format serves them best. More importantly, I’m glad they asked for what they really wanted.